Orders

1. Can I cancel my order?

Yes. You can cancel your order any time as long as the order is not under processing and prior to shipment. If payment has been made, full refund will be made via original payment except for the transaction fee charged by the credit card company which is not refundable. We do not accept request of cancellation once we have started processing your order.

ONCE YOUR ORDER HAS BEEN SHIPPED, YOU ARE NOT ABLE TO CANCEL YOUR ORDER. WE WILL NOT REFUND
YOUR PAYMENT EVEN IF YOU RETURN THE PRODUCTS TO US.



2. How do I cancel my order?

You can send the request of order cancellation to megabizresources@gmail.com, and our customer service staff will cancel your order after they receive the confirmation. Please note that this cancellation is only on the condition that your order is not under processing.


3. Details on purchasing?

You can buy all the products listed on MEGABIZ STORE, even one unit of sample order or large quantity order is available.

Products from MEGABIZ STORE will be shipped to worldwide country via International Courier. We typically will ship out the order package within 2~3 business days after confirmation of full payment.

For the Payment methods, we accept CREDIT CARD (VISA and MASTER) as our preferred payment method. Alternatively we also accept Internet Banking Fund Transfer (MEPS FPX) – support various Malaysia banks, Mobile Money, MEPS Cash, Web Cash and China Online Banking. PayPal will be available soon and we will keep you posted with our latest status.

There is no hidden charge or sales tax on the prices shown in our website. What you see in MEGABIZ STORE webpage is
the net selling price excluding shipping fee, which varies from country to country.


4. Necessary tips before placing order

Before your order placing, please aware of some tips as below:

All products from MEGABIZ STORE are imported products from other countries. As an importer, we are responsible for the import duties and tax charges. The price in our website already factored in the import duties and tax charges. So, we provide a piece of mind to our customer where the products will reach to your doorstep.

Customer requires to provide a valid phone number and mailing address. We will write the receiver's telephone number on the airway bill and order parcel. This will help the courier company to send the parcel to you correctly and quickly.

Before make large wholesale order, we recommend you to make sample order first.

All products from MEGABIZ STORE have product warranty of 1 year against manufacturing defects.

For returned products, customers are responsible for the delivery cost.


5. How do I track my orders?

You can track your orders online 24/7 once we ship out the item. All you need to do is to drop us an email at megabizresources@gmail.com, and our logistic personnel will send you the tracking number and status on each order.


6. Why is my order canceled?

We may cancel your order if we are unable to confirm the order detail, including but not limited to shipping address,
buyer's identity, valid phone number, email address, payment issues, credit information and product availability.