Terms And Conditions

1. Details of security statement 

In order to protect private information of our customer, we make details of security statement as below:

- We will not share or abuse any information of our customer to any third party. 
- Staffs of MEGABIZ STORE are contracted with the confidentiality agreement. 
- We do not store any data of our customer. 
- We do not track or store personal details of your web browsing. 
- Customer data is stored securely. 
- Please do not provide us your financial details except for name, email address, billing address, shipping address.

2. Necessary instruction of purchasing

Before you placing the order, please aware of following items: 

MEGABIZ STORE can’t be responsible for the import duties and custom cost. As we are in Malaysia and not clear
about the custom tax policy of your country, so we cannot predict the import duties and other relevant cost
which should pay in your country when the goods passing your country custom. You have to check with the
import duty rules and regulations of your country before placing order. 

In order for your package to arrive at your doorstep fast and correctly, please provide us a valid phone number
of order package receiver. We will write this contact phone number on your order parcel, this help the courier to
reach to you much more easily.

Before purchasing large wholesale quantity order, we recommend that you start your order purchasing from
sample order first. 

For products which are not faulty, we do not accept return and exchange. 

Customers are responsible for paying the shipping for returning items to us in Malaysia. The cost of shipping
replacement products is covered by MEGABIZ STORE.

3. Returns and Warranty 

Before shipping out, all goods have been double verified by MEGABIZ STORE. Our test engineer will check for
quality, including check the basic function of the hardware and software, the appearance, the packing, the
necessary accessories and power adapter plug standard.

If you have any using problem of the products, please feedback to us and we will discuss the issue with you via
our technical support. 

If confirmed no problem, you do not have to return back to us. If confirmed irremediable problem with the
goods, we will suggest you to return them to us for repair or replacement.

4. When does the warranty starts from?

It starts from the time of customer receiving the products, based on the delivery date given by Courier
Company.

5. Who will pay for returning cost?

Customers are responsible for paying the shipping fees for returning items to us. 

MEGABIZ STORE will cover the cost of shipping replacement products to customers.

6. Why change the Express Courier?

MEGABIZ STORE reserves the right to select a different shipping company from the one you originally selected in
your order. This may occur for reasons of shipping capacity, speed or known importation efficiency issues of
certain carriers to certain countries. If the shipping company is changed you will not be charged extra. If you
absolutely require a certain courier for your own reasons, e.g. they are known to be better at clearing goods
through customs or they are faster etc then you must highlight this in your order comments.

7. What about Import Taxes and Customs?

MEGABIZ STORE is not responsible for informing the customer or consignee about their import regulations or
taxes or duties. Therefore if an order is dispatched and is blocked by the customs of destination country, or if
the customer refuses to accept delivery because of refusing to pay customs charges, duties or other taxes,
MEGABIZ STORE is not liable in these instances for the costs incurred. Customer is advised to find out about
import regulations and taxes before you place orders.